Governance & Trust

Privacy Policy

At Helix Execution, data integrity and client confidentiality are the cornerstones of our institutional framework. This policy outlines our rigorous standards for data protection and transparency.

Last Updated October 24, 2023

Introduction

Helix Execution ("Helix", "we", "us", or "our") operates as a global digital asset execution platform. This Privacy Policy details the types of personal data we collect through our platform, mobile applications, and institutional portals.

Our operations are designed to meet or exceed global compliance standards, including the General Data Protection Regulation (GDPR) in Europe and the California Consumer Privacy Act (CCPA) in the United States.

Information Collection

person_search Institutional Data

We collect identity information necessary for KYC (Know Your Customer) and AML (Anti-Money Laundering) compliance, including:

  • Full Legal Name & Date of Birth
  • Government Issued Identification
  • Tax Identification Numbers
  • Proof of Address/Residency

Additionally, we automatically collect technical metadata during your interaction with our API and trading terminals, including IP addresses, device signatures, and geolocational data strictly for fraud prevention.

Data Usage

Your data is processed under the legal basis of contractual necessity and regulatory obligation. We utilize information to:

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Execute Services

Processing transactions, settlement, and maintaining your trading account history within our secure ledger.

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Risk Mitigation

Deploying advanced heuristic models to detect suspicious activities and prevent unauthorized platform access.

Security Protocols

Helix employs a "Security-by-Design" architecture. We protect your data using the following institutional-grade measures:

AES-256 Encryption Standard
Multi-Signature Access Control Enforced
SOC2 Type II Compliance Certified

User Rights

Regardless of your jurisdiction, Helix provides the following rights to all registered clients:

Right to Portability

Request a machine-readable copy of your personal data at any time.

Right to Erasure

Request deletion of data, subject to regulatory retention mandates.

Right to Rectification

Ensure your personal records are accurate and up to date.

Right to Object

Withdraw consent for specific data processing activities.

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Privacy Concerns?

Our dedicated Data Protection Office (DPO) is available to answer questions regarding your information rights or our security practices.

Email Data Protection Office